FAQs
Some of the most commonly asked questions by all our customers:
01
Is there an exchange policy?
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No, we do not provide an exchange policy for any products.
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03
Has my order been sent yet ?
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You can check your order status in the "My orders" section.
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Online Clothing Store, Clothing store, Closet Trend.
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05
Which methods of payments can I use?
We accept many modes of payment, which are familiar with most:
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Debit Cards/ Credit Cards
UPI, Google Pay, Paytm.
Wallets: Mobikwik, FreeCharge, Airtel Money, PayZapp, Jio Money.
Netbanking.
07
Are the clothes used/ second hand?
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No. Closet Trend only provides brand new products to our customers.
All clothes are new factory outlets.
09
Is it safe to order online?
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Yes, completely. One can check the authenticity of our products through our hundreds of customer reviews.
02
Is there a return policy?
No, we do not provide a return policy for any products.
04
Can I track my order ?
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Yes, you can.
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06
Do y'all accept Cash on Delivery?​
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No, we don't accept COD (Cash on Delivery) as of now.
08
I forgot to use my discount code
Oops! Please be more careful next time. These are system generated codes and we cannot reverse any orders.
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10
Delivery - How much is it and how long does it take?
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Closet Trend provides free delivery to most states and regions in India. If your delivery address is beyond the scope of free delivery, you will be charged a minimal delivery fee while making the payment,
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CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: closettrend.in@gmail.com
or fill in our contact form: